e-mobility knowledge platform

Comprehensive expertise and assistance for e-charging stations

e-mobility knowledge platform

The knowledge articles provide quick assistance and information for the most frequently asked questions. They are not intended to replace the user documentation for any specific product.

AC Wallbox BUSINESS (Phase-out model)

AC BUSINESS: Connecting to the web server

AC BUSINESS: Configuring the EV charging box

AC BUSINESS: Registering (teaching) RFID tags

AC BUSINESS SOCKET: Manually releasing the charging cable

AC BUSINESS: Reading errors

AC Wallbox HOME (Phase-out model)

AC HOME SOCKET: Manually releasing the charging cable

AC HOME: Identifying errors

AC HOME: Completing a firmware update

General

Restarting the EV charging box

Checking a CP contact

Charging box family AC SMART (current model)

AC SMART SOCKET: Manually releasing the charging cable

PV surplus charging: Connection to the inverter

PV surplus charging: Additional energy meter

Backend Integration

External load management

Internal load management

Starting Bluetooth coupling mode

RFID-Tags

Pairing the AC SMART app

Connect the AC SMART to a Wifi network

Status LED

Firmware update

Downloads

Consulting & Support

Arrange a consultation